Privacy Notice and Disclosure
New Century Credit Union is committed to providing you products and services to meet your financial needs and goals. Protecting your personal information and using it in a manner consistent with expectations is a priority for everyone associated with New Century Credit Union. Our Official Family, comprised of employees, board and committee members, will hold in confidence all transactions with you and all information respecting your personal affairs, except where required or allowed by state or federal law.
We are required by law to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as is necessary to conduct the business of the credit union.
If you have questions after reading this notice, please contact us at:
785-235-9551 or 800-258-0053 or write to : Member Services New Century Credit Union 707 SE Quincy Street Topeka, Kansas 66603Information We Collect About You
New Century Credit Union will collect only the information necessary to conduct our business. We collect nonpublic personal information from the following sources:
Information we receive from you on applications and other forms
- Information about your transactions with us
- Information we receive from a consumer reporting agency
- Information obtained when verifying the information you provide on an application or other forms: this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions
- We may disclose all of the information we collect, as described above, as permitted by law.
Parties Who Receive Information From Us
New Century Credit Union will only share information to administer the products and services we provide, or when required to do so by the government or court order, or when we partner with other businesses to offer a broader array of products and services. We may disclose nonpublic personal information about you to the following types of third parties:
Disclosure of Information to Parties that Provide Services to Us
To conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of the credit union, follow your instructions as you authorize, or protect the security of our financial records.
Disclosure of Information About Former Members
If you terminate your membership with New Century Credit Union, we will not share information we have collected about you, except as required or allowed by law.
How We Protect Your Information
New Century Credit Union will protect your personal account information. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We will maintain strong security controls to ensure your information is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.
What Members Can Do to Help
New Century Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
- Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc., to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. If your address or phone number changes, please let us know. It is important we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
- Let us know if you have questions. Please do not hesitate to call us--we are here to serve you!
